Terms & Conditions

ROOH STORY reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of the website following any changes implies your acceptance of those changes.

We strive to ensure that all product details, descriptions, pricing, and images displayed on our website are accurate. However, slight variations in fragrance, color, texture, or packaging may occur due to the handcrafted and natural nature of our products.

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

All prices listed on the website are in INR (₹) and inclusive/exclusive of taxes as mentioned at checkout.

Payments are processed through secure third-party payment gateways. ROOH STORY does not store your card or payment details.

We reserve the right to refuse or cancel any order if fraudulent, unauthorized, or suspicious activity is suspected.

All content on this website, including text, designs, logos, graphics, product names, images, and branding elements, is the intellectual property of ROOH STORY and may not be copied, reproduced, or used without written permission.

Our products are intended for personal use only. Please use all products mindfully and as directed on the packaging.

ROOH STORY shall not be held liable for misuse, improper handling, allergic reactions, or use contrary to provided instructions.

If you are sensitive to fragrances, pregnant, nursing, or have medical concerns, please consult a healthcare professional before use.

Delivery timelines are estimated and may vary depending on location, courier operations, weather conditions, or unforeseen delays beyond our control.

ROOH STORY is not responsible for delays caused by incorrect shipping information provided by the customer.

Please refer to our Return & Refund Policy for detailed information regarding returns, replacements, cancellations, and refunds.

Our website may contain links to third-party websites or platforms. ROOH STORY is not responsible for the content, policies, or practices of external websites.

ROOH STORY shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall fall under the jurisdiction of the appropriate courts in India.

We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website after any changes constitutes your acceptance of the new terms.