At ROOH STORY, every order is thoughtfully prepared with care to ensure your fragrance rituals reach you safely and beautifully.
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is packed and dispatched, you will receive a shipping confirmation along with tracking details via email or SMS.
Estimated delivery timelines may vary depending on your location:
Metro Cities: 2–5 business days
Other Cities & Towns: 4–7 business days
Remote Areas: 5–10 business days
Please note that delivery timelines may occasionally be affected due to weather conditions, public holidays, or courier delays beyond our control.
Free shipping may be offered on select orders or promotional periods.
Standard shipping charges, if applicable, will be displayed at checkout before payment.
Once your order has been dispatched, you will receive tracking information to monitor your shipment journey in real time.
Every ROOH STORY order is carefully packed to preserve the purity, fragrance, and quality of your products during transit.
While we work closely with trusted delivery partners, unforeseen delays may occasionally occur. If your shipment is delayed or marked delivered but not received, please contact us and we will assist you at the earliest.
Please ensure all shipping details are entered correctly at checkout. ROOH STORY will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.
At Rooh Story, we believe fragrance is more than just a scent.
At Rooh Story, we believe fragrance is more than just a scent.
